SHIPPING POLICY

At Straps & Kettles, we strive to provide exceptional customer service and ensure that our customers receive their products in a timely manner. Below is our shipping policy:

 

Free Shipping: We offer free standard shipping on all orders over 50GBP within the UK. Any orders below 50GBP will cost 4.99GBP to ship. Temporarily shipping to the UK is free.

 

Delivery Timeframe: All orders are dispatched within 2-5 business days. Delivery timeframes vary depending on the shipping option selected at checkout.

Standard Delivery: For orders within the UK, standard delivery typically takes 2-3 business days.

 

Express Delivery: For those who require their products sooner, we offer express delivery for an additional fee of £7.99. This option typically takes 1-2 business days within the UK.

EU Shipping: We currently offer shipping to the EU for £5.99 and ask you to allow 7-10 working days for receipt.

 

International Shipping: We currently offer shipping worldwide for £6.99 and ask you to allow 7-12 working days for receipt.

All shipments will be made via Royal Mail or DHL.

If you have any questions or concerns regarding shipping, please contact our customer service team at info@strapsandkettles.com

 

Please put your tracking number in the following link to track your package:

https://www.royalmail.com/track-your-item

If an item doesn't arrive, please get in touch via the contact form, email address above or the live chat and we will investigate and action depending on the result of this.